Frequently Asked Questions (FAQ)

Do you ship internationally?
Yes, we ship to most countries worldwide.

How can I track my order?
You will receive a tracking link via email once your package is shipped.

Can I return or exchange an item?
Yes, you can return items within 30 days. Please read our Return & Refund Policy.

Are my payments secure?
Yes, we use encrypted and safe payment gateways for 100% secure checkout.

How can I reach customer support?
Email us anytime at support@climaxpointmall.com